Dowling Corporation - Performance Survey







How Did We Do?

Dowling Corporation is continually looking for ways to improve the services that we provide to you. By filling out this short performance survey from your most recent experience with us, you will help us to meet or exceed your needs more effectively in the future. We appreciate your feedback.


(*) Denotes a Required Field
 
Performance Survey

* Name:

* E-Mail Address:

Company:

* Date of Service:

Technician:

Would you like to be contacted regarding any of your comments?:

Yes No

How did you hear about Dowling Corporation?:

How would you rate our service on an overall basis?:

Excellent Good Average Fair Poor

Was your phone call answered promptly and professionally?:

Excellent Good Average Fair Poor

Was the response time appropriate?:

Excellent Good Average Fair Poor

Do our Technicians:

Arrive on schedule?:

Excellent Good Average Fair Poor

Notify you of arrival?:

Excellent Good Average Fair Poor

Have proper attire?:

Excellent Good Average Fair Poor

Explain the benefits of our Preventive Maintenance Agreement?:

Excellent Good Average Fair Poor

Work quickly and efficiently?:

Excellent Good Average Fair Poor

Notify you of completion?:

Excellent Good Average Fair Poor

Explain work performed clearly?:

Excellent Good Average Fair Poor

Leave work area clean?:

Excellent Good Average Fair Poor

Other Questions:

Was billing timely and accurate?:

Excellent Good Average Fair Poor

Did you receive a copy of the service work order?:

Yes No N/A

Would you contact Dowling Corporation for your future HVACR needs?:

Definitely Probably Probably Not Definitely Not

Additional Comments: